A Traditional Masterpiece
Crafted and hand-painted by local Japanese artisans, inspired by artworks painted by Kitagawa Utamaro. Each 'o-choko' (sake cup) Sakazuki is painted with a special non-toxic thermochromic pigment ink, and then coated with a food-grade clear ceramic glaze, to seal in the color changing ink.
Color Changing Feature: The color changes when the temperature of the hot color changing cup is above 103°F, and the color changes when the temperature of the cold color changing cup is below 70.5℉. The pigment is: temperature-sensitive materials are painted on the cup body and coated with a clear glaze, the materials used are heat-sensitive materials, high-temperature resistance of 608 °F, non-toxic, BPA-free, lead-free, chromium-free, and meets the FDA/EU standards.
Due to the delicate thermal reaction, there are cases where certain parts of the world are too hot or too cold that the cups arrive fully bloomed and activated out of the box. In this case, we recommend serving them at a different season or apply a heating or cooling method to reset the cups back to their original blank white with branches. Gentle hand wash is recommended to preserve the longevity of the cups and ink design, dishwasher is not recommended.
Shipping and Delivery
We have three different fulfillment centered United States, Canada and China. After your order is complete, it takes us 1-3 business days to process your order and get it ready for the shipping center. If there is a lack of inventory from your nearest location, we will ship your order from our main fulfillment center in China where we stock a large quantity and style of the products. Shipping is also based on your location; please expect 2-3 weeks after order processing to receive your package depending on your location and shipping option.
Once the order is shipped, please allow 3-7 business days for the tracking number to be fully updated on the post office system. Please note that your order is actually on the way and there is no delay of the package rather than the tracking number status. After that period, you can track your order at your country's post website
Our policy last 30 days. If 30 days have gone since your purchase, unfortunately, we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided a wrong shipping address.
Lost or stolen package
We are not responsible for lost or stolen packages. if your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier. If you have any further questions on how to do this, please reach our to our customer support team.